Pricing Plans

Of course! Visit your Billing page and click the 'Cancel plan' button to unsubscribe.
Your current subscription plan will remain active until the end of current billing period. You won't lose any Credits if you cancel the subscription.

When you sign up, you automatically receive a few free Credits. To get more free Credits, you can refer other people using your unique referral code. We also have special promos where we offer discounts and free Credits. If you subscribe to our newsletter, you'll be notified about these promos.

We can always refund the full purchase price if you don't use the purchased Credits. In case you have used some of the purchased Credits and you're not satisfied with the results, you can contact us and we'll see if we can return some of the used Credits. Unfortunately, we can't give you a money refund if some of the Credits have been used. Please check out the Terms & Agreements for more details.

In TensorPix, you spend Credits to do everything in our web app. How much credits you need to spend in order to enhance one video or image, depends on many factors: source resolution, framerate, duration…

To help you out, calculator inside the web app will always tell you how much Credits you need to enhance a file before you start the enhancement.

Every month, you get new set of Credits based on your subscription plan. Credits you don't use rollover to the next month, so you can still use them. All Credits are valid for one year after purchase.

We also have a Free Preview option for videos. Free Preview runs video enhancing for Free. The result is a short watermarked sample of the enhanced video, so you can see how the end-result will look like.

Credits are valid for a period of 12 months from the moment you buy them. Each newly bought set of Credits have their own validity period.

We accept payments via credit or debit cards (Stripe payment provider) or via PayPal. Both are reputable companies with very high security standards.